Case Study - Agility among the Ranks
In this case study, learn how the Army deployed a comprehensive elearning solution to deliver Web-based training and professional development to all Active Duty Army, Reserve Component, and Department of the Army civilian personnel using SkillSoft.
Your request for Information Technology End Users white papers returned limited or no results. The request has been expanded to include Remote Users, Thought Leaders, User Groups, Focus Groups and Early Adopters white papers.
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Remote support increases revenue opportunities by improving the customer experience and creating measurable value for the customer and provider alike.
Posted: November 6, 2008 | Published: November 6, 2008
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Download this paper today and discover the payoff for implementing mobile WAN optimization across your enterprise.
Posted: November 3, 2008 | Published: November 3, 2008
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This paper discusses how remote support offers several benefits to the organization, such as resolving off-site worker challenges, reducing call-handling time, and increasing first-call resolution rates.
Posted: October 30, 2008 | Published: October 30, 2008
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Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features.
Posted: October 30, 2008 | Published: August 29, 2008
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Are you providing secure access to corporate resources for your remote employees? Read this white paper to learn more about secure employee mobility solutions that allow organizations to authenticate and establish user identities before granting acc...
Posted: October 17, 2008 | Published: May 1, 2008
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Read what 100 IT and business leaders said about innoviation and IT's role in stimulating creativity in this AT&T-sponsored survey by IDG Research Group.
Posted: October 6, 2008 | Published: October 4, 2008
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Fixed-mobile convergence promises to bridge the gaps that divide mobile workers from their customers and business associates, while empowering mobile workers with all the information and communication capabilities available back at headquarters.
Posted: October 6, 2008 | Published: October 4, 2008
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On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.
Posted: September 26, 2008 | Published: September 26, 2008
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Kelton Research conducted an online survey of 333 IT staff members at US companies with 500 or more employees. This survey explores different topics related to supporting mobile workers, including connectivity, security and management control.
Posted: September 9, 2008 | Published: September 9, 2008
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Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
Posted: August 21, 2008 | Published: August 15, 2008
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This paper discusses the emergence of SSL-VPNs and explains how SafeWeb's SEA Tsunami delivers simple, secure remote access to internal network resources using just a Web browser.
Posted: June 17, 2003 | Published: June 1, 2003
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WHITE PAPER -
Remote support increases revenue opportunities by improving the customer experience and creating measurable value for the customer and provider alike.
