Genesys Global Consumer Survey - 2007
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
WHITE PAPER -
A successful strategy for taking your email marketing/web analytics integration beyond traffic analysis is to use web analytics for gauging effectiveness of email marketing initiatives and determining optimization tactics.
Posted: October 6, 2008 | Published: October 4, 2008
WHITE PAPER -
It doesn't take a degree in accounting to understand that the ability to increase server and storage capacity without having to invest a dime in additional hardware translates into huge cost savings. Savings not only in terms of hardware costs ...
Posted: July 15, 2008 | Published: July 1, 2008
WHITE PAPER -
Outbound email and other electronic communications pose a significant risk for data loss or leakage. This white paper will examine the new email security and compliance challenges and ways to address them.
Posted: July 10, 2008 | Published: July 10, 2008
WHITE PAPER -
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: March 25, 2008 | Published: January 1, 2007
WHITE PAPER -
Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased sales opportunities and more profitable customer relationships.
Posted: January 23, 2008 | Published: January 1, 2008
SEE: 
WHITE PAPER -
A successful strategy for taking your email marketing/web analytics integration beyond traffic analysis is to use web analytics for gauging effectiveness of email marketing initiatives and determining optimization tactics.
