WHITE PAPER - A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
Posted: October 7, 2008 | Published: October 7, 2008


Topics:  CMDB | Customer Satisfaction | Financial Management | IT Service Management | IT Services | ITIL | Portfolio Management (IT Management) | Productivity | ROI | Service Level Management

WHITE PAPER - Learn why deploying a Service Catalogue is an essential early step in the adoption of ITIL and how it will deliver significant ROI, improve operational efficiency and enable end-to-end IT service management.
Posted: October 7, 2008 | Published: October 7, 2008


Topics:  CMDB | Customer Satisfaction | Financial Management | IT Service Management | ITIL | Productivity | Risk Management | ROI | Service Level Management | SOA

WHITE PAPER - Discover how leading edge industrial equipment and machinery manufacturers are finding success with help from integrated business systems from Microsoft Dynamics. Read case studies, white papers and more. Return for free offers each month.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Business Process Management | Financial Management | Industrial Equipment | Productivity | Project Management | Purchasing

WHITE PAPER - Most individuals see themselves as potential prey to any number of electronic crimes. Read this white paper to learn more about SSL Solutions and how you can help your company protect and reassure its clients.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Authentication | Credit Cards | Financial Management | Identity Theft | Information Security | SSL

WHITE PAPER - This paper addresses how your IT group can prepare for and participate in mergers and acquisitions. Mergers and acquisitions (M&A) business initiatives help to maximize the deals value, minimize risk, and speed time to benefit after the deal is signed.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Business Process Management | Compliance (Systems Operations) | CRM | Financial Management | Human Resources Services | Mergers and Acquisitions | Performance Testing | SAP (Product) | Supplier Management

WHITE PAPER - Oracle's EPM system includes a suite of performance management applications, and business intelligence (BI) applications. Learn how organizations have optimized business processes by using enterprise resource planning (ERP) and other applications.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Balanced Scorecards | Business Intelligence Software | Collaboration | Enterprise | ERP | Financial Management | Reporting Software | Risk Assessment

WHITE PAPER - The outsourcing and offshoring landscape has changed considerably in the last few years. Read this guide to understand the emerging trends in outsourcing for 2008.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Business Management | Financial Management | Offshore Outsourcing | Outsourcing | Security

WHITE PAPER - This paper-one of four function-specific papers-is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP.
Posted: September 16, 2008 | Published: September 16, 2008


Topics:  Business Intelligence | Customer Satisfaction | Financial Management | Inventory Management | Marketing | Operational Support Systems | Sales | SAP (Product)

WHITE PAPER - Business Rules Management Systems (BRMS) can enhance risk management, lending process streamlining and flexibility.
Posted: September 15, 2008 | Published: March 15, 2008


Topics:  Banking Industry | Banking Services | Business Communications | Business Continuity Planning | Business Environment | Business Intelligence | Financial Management | Risk Management

WHITE PAPER - Read this E-Guide to learn how and why midmarket companies are integrating their SaaS applications with their existing business applications quickly, securely and in a way that maximizes their ROI.
Posted: September 8, 2008 | Published: September 8, 2008


Topics:  Application Deployment | Business Intelligence | CRM | ERP | Financial Management | Software Architectures | Software as a Service

WHITE PAPER - For most organizations moving external file exchanges to the Internet is unchartered territory. Read this paper to learn how to secure and integrate file transfers over the internet.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Client-Server Architectures | Compliance (Systems Operations) | Data Transmission Standards | Document Management | Financial Management | FTP | HIPAA | Internet | Software | SSL

WHITE PAPER - This white paper addresses current inefficiencies in the assignment of communication carrier and utilities taxes at the state and local level. It also discusses their negative economic impact on these industries as a whole.
Posted: September 3, 2008 | Published: September 3, 2008


Topics:  Application Life-Cycle Management | Business Intelligence | Client-Server Software | Financial Management | GIS Software | GPS | Tax Preparation Software | Utilities Industry

WHITE PAPER - This white paper from AIIM International is based on findings from a recent survey conducted by AIIM on enterprise report management (ERM).
Posted: September 3, 2008 | Published: September 1, 2008


Topics:  Business Intelligence | Document Management | Enterprise Content Management | ERP | ERP Software | Financial Management | Records Management | Risk Management

WHITE PAPER - Read this paper to learn how the CA Mainframe Resource Management Suite helps fulfill the intricate information needs of today's enterprise IT infrastructure management environments, helping your IT professionals harness SMF metrics.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Data Management | Financial Management | IT Management Services | ITIL | Mainframe Operating Systems | Service Level Management | SLA | Systems Management

WHITE PAPER - Oversight Systems takes continuous controls monitoring to the next level by combining user access rights testing with its patented Real-Time Transaction Inspection. Preventive controls combine with real-time detective controls to provide best p...
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  Business Intelligence | Enterprise | ERP | Financial Management | Risk Management | Software