WHITE PAPER - This white paper describes critical steps IT executives must take to prepare for change and manage an ITSM implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering.
Posted: December 1, 2008 | Published: November 26, 2008


Topics:  Business Processes | IT Infrastructure | IT Service Management | ITIL | ROI

WHITE PAPER - Despite the devastating disasters and disruptions as 9/11, the European floods of 2005, and Hurricane Katrina, there is still significant room for improvement when it comes to enterprise disaster recovery preparedness.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Data Centers | Databases | Disaster Recovery | Downtime | High Availability | IT Infrastructure | Server Virtualization

WHITE PAPER - This module provides an overview of the context of contemporary business continuity planning, and will explain the root causes of unplanned interruption events and the role of planners in preventing them or minimizing their business impact.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Business Continuity Planning | Change Management | Data Management | Disaster Recovery | IT Infrastructure | Testing

WHITE PAPER - Discover how to manage the entire IT environment from an IT Dashboard that acts as a 'single Pane of Glass' to deliver highly valuable and easy-to-use information from both physical and virtual environments.
Posted: November 24, 2008 | Published: November 1, 2008


Topics:  Dashboards | High Availability | IT Departments | IT Infrastructure | IT Service Management | IT Services | Server Virtualization | SLA | VMware

WHITE PAPER - This white paper examines several key criteria related to high-availability service delivery, also it examines the importance of factors such as operational processes and service assurance, combined with maintenance and lifecycle strategies.
Posted: November 20, 2008 | Published: November 20, 2008


Topics:  Backups | Data Center Management | Data Centers | Infrastructure Management | IT Infrastructure | Security | UPS

WHITE PAPER - Data center professionals can rid themselves of messy racks, sub-standard under floor air distribution, and cable sprawl with a minimum of heartache and expense. This paper outlines several innovative approaches.
Posted: November 20, 2008 | Published: November 20, 2008


Topics:  Change Management | Cooling Equipment | Data Center Management | Data Centers | IT Infrastructure | Rack Enclosures | Routing | UPS

WHITE PAPER - This paper gives a brief overview on how a complete network inventory assessment can improve the health & security of network.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Asset Management Services | Change Management | Configuration Management | Inventory Management | IT Infrastructure | Network Performance | Regulatory Compliance | Software

WHITE PAPER - Read this paper to learn how IT organizations can successfully automate the management of an increasingly complex IT environment.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Business IT Alignment | IT Infrastructure | ITIL | NAS | QOS | SAN | Server Virtualization | VLAN | WLAN

WHITE PAPER - This document outlines the key management challenges that must be overcome as the use of virtualization continues to increase in production enterprise environments.
Posted: November 17, 2008 | Published: November 14, 2008


Topics:  Dashboards | Desktop Management | Enterprise Systems | IT Infrastructure | IT Managers | Server Virtualization | VMware

WHITE PAPER - Server virtualization isn't just for big companies, this paper explains the Five Steps to Determine When to Virtualize Your Servers.
Posted: November 14, 2008 | Published: November 11, 2008


Topics:  Databases | IT Infrastructure | ROI | Server Virtualization | VMware

WHITE PAPER - Small and medium-sized businesses (SMBs) are always looking for new and innovative ways to cut costs, without affecting business output or future growth, This paper contains some well known cost savings opportunities.
Posted: November 14, 2008 | Published: November 11, 2008


Topics:  iSCSI SAN | IT Infrastructure | SAN | SMBs | VMware

WHITE PAPER - Read this paper to learn how the Performance Assurance Lifecycle eliminates performance and financial risks, taking the data center from 15-20 percent virtualized to 70-100 percent.
Posted: November 14, 2008 | Published: November 14, 2008


Topics:  Data Centers | IT Infrastructure | Memory | Performance Testing | ROI | Server Virtualization | SLA | Systems Management

WHITE PAPER - Technology purchases are often quantified simply by hardware and software costs. But there's more to it. This TCO study takes a holistic view.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Backups | Channel Management | Data Centers | Hardware | IT Infrastructure | ROI | Sales Channels | SAN | TCO | VARs | VMware

WHITE PAPER - In 2000, 93 new storage companies were launched with a first round of funding and in 2007 just five new storage companies were funded with first-round money, this has had the effect of slowing down the flow of new ideas and invention.
Posted: November 11, 2008 | Published: November 11, 2008


Topics:  Data Classification | Disaster Recovery | Email Management | IT Infrastructure | Security | Storage Hardware | Tiered Storage

WHITE PAPER - In this report, learn how Shadow v7 <b>expands the range of SOA and data connectivity options</b> available to existing System z mainframe users.
Posted: November 10, 2008 | Published: November 10, 2008


Topics:  Data Management | Enterprise | IT Infrastructure | Mainframe Computers | Mainframe Operating Systems | Mainframe Server Hardware | SOA | SQL | TCO | Web Services