WHITE PAPER - Are you blind when it comes to IT risks affecting your enterprise? If you are struggling for clarity when it comes to measuring enterprise IT risk, perhaps a 2,000-year-old fable holds the solution.
Posted: October 20, 2008 | Published: October 1, 2008


Topics:  CIOs | CISOs | IT Asset Management | IT Asset Management Software | IT Best Practices | IT Governance | IT Infrastructure | IT Management Services | IT Managers | Security Management

WHITE PAPER - Today's enterprise security programs suffer from a pervasive and unmistakable flaw - the lack of knowledge about IT assets. A reliable asset discovery methodology must be the starting point for any successful enterprise security strategy.
Posted: October 20, 2008 | Published: October 1, 2008


Topics:  CIOs | CISOs | IT Asset Management | IT Asset Management Software | IT Best Practices | IT Departments | IT Governance | IT Infrastructure | IT Management Services | IT Managers | Security Management

WHITE PAPER - This white paper will describe five key areas of email archiving implementation, drawing upon real world examples and experiences, to explore all the important issues that can impact total cost.
Posted: October 7, 2008 | Published: October 3, 2008


Topics:  Backup Software | Email Archiving | Email Archiving Software | IT Management Services | Storage Management

WHITE PAPER - Read this paper to learn how the CA Mainframe Resource Management Suite helps fulfill the intricate information needs of today's enterprise IT infrastructure management environments, helping your IT professionals harness SMF metrics.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Data Management | Financial Management | IT Management Services | ITIL | Mainframe Operating Systems | Service Level Management | SLA | Systems Management

WHITE PAPER - Investigating the tangible business results using ITSM, this Aberdeen Research Brief highlights Oracle's Upgrade Management Service as a solution enabling organizations to unify business and IT with the shared goal of delivering value to the customer.
Posted: February 18, 2008 | Published: December 1, 2007


Topics:  Business IT Alignment | Business Performance Management | Customer Service | Enterprise | IT Governance | IT Management Services | IT Service Management | ITIL | ITSM | Oracle (Product)

WHITE PAPER - This resource center gives complete access to white papers, webcasts, demos, case studies and audiocasts on System Center.
Posted: October 16, 2007 | Published: October 1, 2007


Topics:  Applications Management | High Availability | IT Asset Management | IT Management | IT Management Services | ROI | TCO

WHITE PAPER - This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Posted: October 8, 2007 | Published: September 1, 2007


Topics:  Application Life-Cycle Management | Help Desk Management | Help Desk Software | IT Best Practices | IT Management Services | IT Service Management | ITIL | Management Service Providers | OEMs | Patch Management | Remote Network Management | Service Level Management | VARs

WHITE PAPER - The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
Posted: October 8, 2007 | Published: October 1, 2007


Topics:  Help Desk Management | Help Desk Software | IT Best Practices | IT Management Services | ITIL | Management Service Providers | OEMs | Patch Management | Remote Network Management | Service Level Management | VARs

WHITE PAPER - IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today.
Posted: October 8, 2007 | Published: September 1, 2007


Topics:  Application Life-Cycle Management | Help Desk Management | Help Desk Software | IT Best Practices | IT Management Services | IT Service Management | ITIL | Management Service Providers | Patch Management