WHITE PAPER - Discover how to manage the entire IT environment from an IT Dashboard that acts as a 'single Pane of Glass' to deliver highly valuable and easy-to-use information from both physical and virtual environments.
Posted: November 24, 2008 | Published: November 1, 2008


Topics:  Dashboards | High Availability | IT Departments | IT Infrastructure | IT Service Management | IT Services | Server Virtualization | SLA | VMware

WHITE PAPER - Service-orientation, with the advent of Web services, is the latest technology solution put forward to automate business activities.
Posted: October 20, 2008 | Published: October 18, 2008


Topics:  Business Systems | Investments | IT Infrastructure | IT Services | ROI | SOA | Strategic Planning | Web Services

WHITE PAPER - This white paper discusses the benefits associated with ITIL. Discover how ITIL can be used to integrate data to provide a comprehensive cross-tier representation for IT services.
Posted: February 27, 2008 | Published: August 1, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | Application Performance Management Software | Change Management | IT Infrastructure | IT Services | ITIL | Security Management | Software Testing | Software Upgrades