WHITE PAPER - Changing business environment's demands a more adaptable approach to software delivery. Read this paper to learn how agile development is transforming the way software development organizations deliver value and become software delivery organizations.
Posted: October 2, 2008 | Published: September 26, 2008


Topics:  Best Practices | Collaboration | Customer Satisfaction | Productivity | Quality Control | Software Development Tools | Testing

WHITE PAPER - This paper details the challenges and solutions available for companies wanting to improve their software development process, reduce costs, improve quality. It also presents examples of companies that have successfully implemented Strategic QA.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Change Management | Quality Control | Software Development Life-Cycles | Software Development Tools | Software Quality Assurance | Software Testing

WHITE PAPER - This SearchSoftwareQuality.com E-Guide: SOA Performance provides expert insight into how the role of performance monitoring and management has evolved with the introduction of SOA.
Posted: September 11, 2008 | Published: September 11, 2008


Topics:  Application Integration | ERP | Interoperability | Knowledge Management | Quality Control | SOA | TCO | Testing

WHITE PAPER - Most companies have separate Environments for their Enterprise Resource Planning. In this paper learn how Rev Scheduler comes shipped with multiple Environments so even at initial installation you have a multiple Environment Scheduler in place.
Posted: September 10, 2008 | Published: September 9, 2008


Topics:  Application Development | ERP | Install Programs | Job Scheduling Software | Operational Support Systems | Quality Control | Testing

WHITE PAPER - Read on for a discussion of ten business realities constraining today's warranty management programs - and what progressive companies should be doing about them.
Posted: September 10, 2008 | Published: September 5, 2008


Topics:  Business Intelligence | Customer Satisfaction | Data Auditing | ERP | QOS | Quality Control

WHITE PAPER - This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: September 8, 2008 | Published: September 5, 2008


Topics:  Customer Service | Enterprise | LAN | QOS | Quality Control | VoIP

WHITE PAPER - In this white paper learn about Global Asset Sustainability (GAS), a new breakthrough approach that incorporates energy consumption into an asset management practice, provides the required visibility and control, and answers to eliminate this waste.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Asset Management (Finance) | Best Practices | Department of Energy | Enterprise Asset Management Software | Globalization | Manufacturing | Quality Control | UPS

WHITE PAPER - A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Accounting | Business Metrics | Customer Service | Inventory Management | Quality Control | Six Sigma

WHITE PAPER - Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Business Performance Management | Customer Loyalty | Enterprise | ERP | Product Life Cycles | Product Management | Quality Control

WHITE PAPER - Preventable deductions are a major source of frustration and cost for suppliers. These compliance violations are major sources of frustration and cost for retailers. This white paper examines the issues surrounding supply chain compliance.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Balanced Scorecards | Cash Flow | Compliance (Finance) | Cost Benefit Analysis | Quality Control | SLA | Supplier Management | Supply Chain Management

WHITE PAPER - Often ERP implementations fail to recognize the need for enterprise level governance until post-implementation issues have highlighted the gap between IT oriented governance and the governance needed for ERP. Read this Gartner report to learn more.
Posted: September 3, 2008 | Published: September 3, 2008


Topics:  Data Governance | Distribution Centers | ERP | ERP Software | Manufacturing Software | Quality Control | Security | Supply Chains | Testing | Training | Warehouse Management

WHITE PAPER - This whitepaper explains how MKS Integrity, a unified platform for application lifecycle management can help your Quality Assurance team to implement a requirements-based testing process.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Application Life-Cycle Management | Change Management | Dashboards | Quality Control | Reporting Software | Testing

WHITE PAPER - Hurwitz & Associates sees a major transition in the way organizations are approaching software quality management.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Business Process Management | Collaboration | Customer Satisfaction | Downtime | Metrics | Project Management | Quality Control | SOA | Software Development Life-Cycles | Testing

WHITE PAPER - Successful quality and compliance is a continuous improvement process that demands a closed-loop control structure. Oversight Systems provides results and a leveraged environment for improving quality in financial operations.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  Consultants | ERP | Financial Reporting | Internal Controls | Quality Control | ROI | Sarbanes-Oxley Act of 2002 | Sarbanes-Oxley Compliance

WHITE PAPER - Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
Posted: July 11, 2008 | Published: July 1, 2007


Topics:  Business Intelligence | Call Center Management | Call Center Software | CRM | Customer Data Management | Customer Interaction Services | Customer Satisfaction | Customer Service Best Practices | Ethernet Networks | Quality Control | Telephony Services | VLAN | VoIP