WHITE PAPER - This paper reviews the five phases of Six Sigma and describes how Metastorm can help organizations reach higher levels of process excellence and more rapidly achieve quality objectives.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Business Process Management | ERP | Service Level Management | Six Sigma | SLA | Systems Management

WHITE PAPER - This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Application Life-Cycle Management | Change Management | ITIL | Productivity | Security | Six Sigma | Software Configuration Management | Software Maintenance

WHITE PAPER - Enterprise Change Management (ECM) looks at an enterprise's lines of business, tying together the needs of the business and the developing IT infrastructure. This whitepaper introduces some of the features of ECM.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Change Management | CMM (Capability Maturity Model) | IEEE | ISO | ITIL | Metrics | Process Control Software | Project Management | Six Sigma

WHITE PAPER - Businesses thrive or fail based on their ability to identify, and act upon Key Performance Indicators (KPIs). This report is a roadmap for business management and decision makers who desire to achieve those goals through Best-in-Class (BIC) use of KPIs.
Posted: September 12, 2008 | Published: September 11, 2008


Topics:  Balanced Scorecards | Benchmark Testing | Best Practices | Dashboards | Performance Testing | Portfolio Management (IT Management) | Six Sigma

WHITE PAPER - In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
Posted: July 10, 2008 | Published: March 1, 2008


Topics:  Change Management | Compliance Best Practices | ITIL | Lotus Notes | Reporting Software | Six Sigma | SLA | SOA | TCO | Web Services

WHITE PAPER - A Manufacturing Execution System (MES) is a dynamic information system that drives effective execution of manufacturing operations.
Posted: February 29, 2008 | Published: April 1, 2007


Topics:  Customer Service | Inventory Management | Manufacturing Execution Systems | Six Sigma

WHITE PAPER - This paper describes an easily implemented, nondisruptive, scalable, and comprehensive foundation for capturing data quality events as well as measuring and ultimately controlling data quality in the data warehouse.
Posted: January 21, 2008 | Published: January 1, 2007


Topics:  Data Integration | Data Migration | Data Profiling | Data Quality | Data Stewardship | Data Warehouses | Regulatory Compliance | Six Sigma