WHITE PAPER - Read this paper to get tips about how to best implement a successful social email marketing campaign.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Brand Loyalty | CRM | Customer Satisfaction | Email Marketing | Internet | Social Computing | Social Networking

WHITE PAPER - This white paper details how Web 2.0 technologies support business strategies by improving efficiency and productivity as well as harnessing knowledge through collaboration.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business IT Alignment | Collaboration | Databases | ERP | ERP Software | Productivity | SOA | Social Computing | Social Networking

WHITE PAPER - This e-book offers insights that can help companies embrace social media, harvest knowledge from the conversations in user communities, and apply that knowledge to deliver better customer service.
Posted: October 17, 2008 | Published: October 17, 2008


Topics:  Best Practices | Collaboration | Customer Satisfaction | Email | Knowledge Management | Marketing | Social Computing | Social Networking

WHITE PAPER - Download this white paper to learn about a solution that allows businesses to be able to continuously access, capture, maintain and reuse the key information that improves business performance and creates a sustainable competitive advantage.
Posted: August 21, 2008 | Published: August 15, 2008


Topics:  Application Integration | Authentication | Business Performance Management | Collaboration | Enterprise Content Management | Social Computing | Social Networking