WHITE PAPER - Meeting business expectations can be tough, especially when trying to keep up with the dynamics of the IT industry. This white paper outlines today's top five ways to jumpstart your unified infrastructure management approach.
Posted: October 24, 2008 | Published: June 1, 2008


Topics:  Applications Management | Contingency Planning | Network Management | Network Management Services | Patch Management Software | Software Maintenance | Systems Maintenance

WHITE PAPER - The purpose of this white paper is to lay out software development "supply chain" strategies, to nurture community culture, and to discuss techniques to improve code usage as software creation evolves toward greater complexity.
Posted: October 13, 2008 | Published: July 1, 2008


Topics:  Application Portfolio Management | Code Management | Open Source | Software Asset Management | Software Best Practices | Software Licensing | Software Maintenance

WHITE PAPER - This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Application Life-Cycle Management | Change Management | ITIL | Productivity | Security | Six Sigma | Software Configuration Management | Software Maintenance

WHITE PAPER - This paper offers an overview of who is using technology escrow services, as well as why. You�ll learn the key criteria to use in making an effective evaluation when you are ready to select an escrow agent.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Intellectual Property | Software Asset Management | Software Licensing | Software Maintenance

WHITE PAPER - To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.
Posted: February 27, 2008 | Published: August 1, 2008


Topics:  Change Management | CMDB | Configuration Management | Disaster Recovery | ESB | IT Service Management | ITIL | Network Management | Software Maintenance

WHITE PAPER - This white paper details the step-by-step methodology essential for successfully developing and supporting a Software as a Service (SaaS) delivery model.
Posted: August 27, 2007 | Published: August 1, 2007


Topics:  Application Deployment | Application Development | Cost Benefit Analysis | Functional Requirements | IT Infrastructure | Software as a Service | Software Maintenance