WHITE PAPER - Overall, this survey results reflect an innovative spirit with a bias toward spending on tried-and-true technologies and a more discerning eye toward entrepreneurial ones.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Best Practices | Business Continuity Planning | Business Processes | Productivity | RFID | VoIP

WHITE PAPER - According to this article, VoIP will probably join the elite roster of true breakthroughs, along with personal computers, electronic mail and, more recently, wireless communication.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  CRM | TCO | VoIP

WHITE PAPER - This guide covers the fundamentals of how applications work, how applications flow, where applications fail and best practices and methodologies for troubleshooting network and application problems.
Posted: October 3, 2008 | Published: October 3, 2008


Topics:  Best Practices | DHCP | Network Interface Cards | Routing | TCP | Troubleshooting | VoIP

WHITE PAPER - This paper explains why it is important to control unauthorized applications and devices, discusses the different approaches and highlights how integrating this functionality into malware protection is the simplest and cost-effective solution.
Posted: October 2, 2008 | Published: September 23, 2008


Topics:  Instant Messaging | Malware | Security Audits | Security Policies | Security Threats | Storage Devices | VoIP

WHITE PAPER - This Guide to IT Search is your first step to choosing an IT Search solution. In it, you'll find questions to ask yourself before deciding on criteria and priorities. Whatever the scale of your infrastructure, whatever your budget, we can help
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Business Intelligence Software | Indexing Software | ROI | Security | SOA | Storage Management | VoIP

WHITE PAPER - Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Home Offices | Mobile Workers | Remote Access Security | Remote Access Software | Remote Office Connectivity | Remote Offices | Remote Users | VoIP

WHITE PAPER - In order to stay ahead, small business owners need effective communication tools more than ever. Learn how small businesses are unifying voice, data, video, security, and wireless technologies in a single, affordable platform.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Business Communications | Network Management | SMBs | VoIP

WHITE PAPER - This E-guide explains various WAN technology which enables business IT structures to optimize their network platforms, it also explains various ideas on which WAN will work best for your organization's needs.
Posted: September 10, 2008 | Published: June 2, 2008


Topics:  Backups | Data Centers | Disaster Recovery | Remote Offices | VoIP | WAN

WHITE PAPER - The shift from network-layer attacks to dynamically changing application-layer threats has dramatically increased security needs. This paper examines appliances that can quickly evolve to guarantee performance yet maintain a high level of security.
Posted: September 8, 2008 | Published: September 8, 2008


Topics:  Data Centers | Security Hardware | Security Policies | Security Threats | VoIP | VPN

WHITE PAPER - This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: September 8, 2008 | Published: September 5, 2008


Topics:  Customer Service | Enterprise | LAN | QOS | Quality Control | VoIP

WHITE PAPER - This white paper examines the various factors that can lead to poor VoIP call quality and how a network administrator can use WildPackets® OmniPeek™ Enterprise to pinpoint issues and keep the VoIP network running smoothly and efficiently.
Posted: August 29, 2008 | Published: August 29, 2008


Topics:  Encryption Standards | Packet Switching | RTP | VoIP | Wireless Networks

WHITE PAPER - The approach describes above ensures that TEM solutions start strong, are developed in alignment with specific customer needs, and are implemented in accordance with business priorities.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Business Process Management | Downtime | Telecom Provisioning | Telecom Spending | Telecommunications Systems | Vendors | VoIP

WHITE PAPER - This white paper, sponsored by EMC, is an update of IDC's inaugural forecast of the digital universe published in March 2007. In this year's update we discuss the implications for business, government, and society.
Posted: August 28, 2008 | Published: August 27, 2008


Topics:  Databases | Digital Asset Management | IP | Privacy Rights | RFID | Security | Server Virtualization | Storage Management | UPS | VoIP

WHITE PAPER - This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Databases | ERP | Instant Messaging | Metadata | Storage Systems | Systems Management | VoIP

WHITE PAPER - Recent Avaya-sponsored research conducted by Forrester Consulting on unified communications in financial services revealed that 50% of financial services employees are mobile 25% of the time during the work week. Read this for the details.
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Customer Satisfaction | Financial Services | Mobile Device Management | Mobile Workers | Security | VoIP | Wi-Fi