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Customer Self-Service

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		Iron Mountain Recreates Proprietary Music and Video Software for Trans World Entertainment with Technology Escrow and Verification Services This case study details how Trans World worked with Iron Mountain to recreate a proprietary listening-viewing station that allows customers in its stores to sample a CD or DVD by just swiping thebar code at the LVS.	sponsored by Iron Mountain Digital

Business of Information Technology  >  Business Processes  >  Customer Service  >  Customer Self-Service Customer Self-Service  (6 Documents) See Also: Customer Service Best Practices (21 Documents) -- Related Topics Customer Support Software (30 Documents) -- Related Topics Self-Service Applications Software (12 Documents) -- Related Topics Web-Based Self-Service (5 Documents) -- Related Topics

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Most Popular Reports on: Customer Self-Service Genesys Global Consumer Survey - 2007 sponsored by Genesys Total Support: Achieving Sustainable Business Growth with a Remote Support Solution sponsored by NTR Global

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